Field Operations
A field workflow technicians can actually use.
Recurring frequencies become a dispatched schedule, and every completed visit leaves behind a structured record instead of a photo in a chat thread.
Dune Guard · Operations — visits, 14 Mar 2026
| Time | Site | Zone | Technician | Status |
|---|---|---|---|---|
| 08:00 | Marina Grand Hotel | Main Kitchen / Dry Store | Rashid K. | Completed |
| 09:30 | Al Barsha Foodhall | Dishwash / Store | Nisha P. | Scheduled |
| 10:15 | Jebel Ali DC-2 | Perimeter grid | Imran S. | New |
| 11:00 | Creek Clinic | Waste room | A. Rahman | Needs Review |
| 13:30 | Deira Central Kitchen | Prep line | S. Iyer | Completed |
On the phone
Eight taps from arriving on site to a signed visit.
- 01Today's Jobs
- 02GPS Check-in
- 03Scan Point
- 04Record Finding
- 05Scan Chemical
- 06Add Photos
- 07Capture Signature
- 08Complete
Routine Treatment · 14 Mar 2026
Marina Grand Hotel
Main Kitchen / Dry Store · Dubai Marina
Technician — Rashid K. · Supervisor — M. Fernandes
- GPS check-inRecorded 08:20
- Scan point Kitchen BS-01Low activity
- Cockroach Gel · GEL24H-041718 g
- Customer signatureCaptured 09:45
- 01
Assigned work
Each technician opens My Jobs and sees only the visits assigned to them, ordered by time and route.
- 02
Site context
Access notes, contact person, zones, previous findings and open recommendations travel with the job.
- 03
GPS check-in and check-out
Arrival and departure are timestamped against the visit record.
- 04
Findings
Activity, conditions and severity are recorded per zone rather than as one site-level note.
- 05
Barcode scanning
Scanning an inspection point opens its record and its previous inspection history.
- 06
Chemical application
Product, lot, quantity, dilution, method and treatment area are captured at the point of use.
- 07
Photographs
Evidence is attached to the finding it belongs to, not dropped into a shared gallery.
- 08
Recommendations
Actions for the customer are written on site while the technician can still see the issue.
- 09
Exception reasons
When an area cannot be accessed, the reason is recorded so the report explains the gap.
- 10
Signatures and completion
Technician and customer signatures close the visit and release the report.
Dispatch
Keep exception work visible instead of remembered.
Recurring schedule
- Contract frequencies generate planned visits
- Shift a visit without losing the contract rhythm
- Zone and technician workload at a glance
Complaints and call-outs
- Log a complaint against the customer and site
- Convert it into an unscheduled visit
- Track resolution alongside routine work
Operations review
- Overdue and incomplete visits in one queue
- Needs Review status for visits requiring a supervisor
- Exception reasons recorded on the visit itself
Role security
Everyone sees exactly what their job requires.
Technicians
See assigned visits and the site information needed to complete them. No access to other technicians' work or to commercial records.
Dispatchers and managers
See the full operational picture: today's schedule, overdue and exception visits, complaints converted into call-outs and completion status.
Customers
See only their own organization's sites, visits and reports through the portal.
See your own operation inside EntoVanta.
We will demonstrate the modules relevant to your business—from CRM and quotation through recurring service, traceability and signed reports to invoicing, accounting and management visibility.